Beggars Group – the stable of independent imprints that include XL Recordings, 4AD, and Matador – have suffered a hack.
The North American arm of the label group reported the breach, with customers being advised to change the passwords on their accounts.
The hack occurred between April 28th and May 4th, and left details of online customers exposed. Matador president and co-owner Patrick Amory wrote a letter to online customers:
“On May 4, 2016, we were advised by our third-party website developer that it had identified and removed suspicious files from the e-commerce websites of the record labels for which Matador Direct is the distributor. We quickly began an investigation and hired a third-party cybersecurity firm to assist us. Findings from the investigation show that if a customer attempted to or did place an order on one of the affected websites from April 28, 2016 to May 4, 2016, information associated with the order being placed, including the customer’s name, address, phone number, email address, payment card number, expiration date and security code (CVV), and account password for the website on which the customer placed an order, may have been obtained by an unauthorized third-party.”
The breach is only thought to have affected North American customers. A spokesperson for Matador told Pitchfork:
“Matador Direct identified and addressed a data security incident that potentially affected orders placed or attempted to be placed from April 28, 2015 to May 4, 2016 on the e-commerce sites operated by Matador Direct. Customers who have questions may contact our dedicated call center at (877) 218-0056, Monday through Friday, from 9 a.m. to 7 p.m. EST and provide reference number 7631070716 when calling.”