The Cure’s Robert Smith has confirmed a small refund for fans.
The band’s North American tour has become the subject of controversy, with the British group refusing to allow so-called dynamic pricing to be used on ticket sales. Praised for pushing back against this phenomenon – which increases prices during surges in demand – tickets went on sale this week.
Fans were left shocked when Ticketmaster added a number of fees to the initial price, and images of ticket stubs and receipts quickly went viral. In a note, The Cure’s Robert Smith said he was “sickened” by this, and vowed to push back.
In a new message, the frontman revealed that Ticketmaster had been open to conversation, and all verified fan accounts will receive a $10 refund “as a gesture of goodwill”. Furthermore, going forwards all fees will be reduced.
Here’s his missive:
1 OF 2: AFTER FURTHER CONVERSATION, TICKETMASTER HAVE AGREED WITH US THAT MANY OF THE FEES BEING CHARGED ARE UNDULY HIGH, AND AS A GESTURE OF GOODWILL HAVE OFFERED A $10 PER TICKET REFUND TO ALL VERIFIED FAN ACCOUNTS FOR LOWEST TICKET PRICE ('LTP’) TRANSACTIONS…— ROBERT SMITH (@RobertSmith) March 16, 2023
2 OF 2: …AND A $5 PER TICKET REFUND TO ALL VERIFIED FAN ACCOUNTS FOR ALL OTHER TICKET PRICE TRANSACTIONS, FOR ALL CURE SHOWS AT ALL VENUES; IF YOU ALREADY BOUGHT A TICKET YOU WILL GET AN AUTOMATIC REFUND; ALL TICKETS ON SALE TOMORROW WILL INCUR LOWER FEES— ROBERT SMITH (@RobertSmith) March 16, 2023
I WILL KNOW IN A BIT – AND LET YOU KNOW – WHAT SHOWS HAVE TICKETS LEFT FOR SALE TOMORROW… ONWARDS Xmdash; ROBERT SMITH (@RobertSmith) March 16, 2023